Privacy Policy
Garon Green Therapies
Last updated: 31 July 2026
Garon Green Therapies respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how I collect, use, store and protect personal information when you visit this website, contact me through the website, or enquire about counselling and therapy services.
I aim to handle your information responsibly, securely and in accordance with applicable UK data protection law, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who I am
Garon Green Therapies is an independent counselling and therapy practice.
For questions about how your personal information is handled, please contact:
Email: garongreentherapies@gmail.com
2. Information I collect
When you use this website, I may collect personal information that you choose to provide, including:
Your name
Your contact details
Your email address
Your telephone number, where provided
Information contained within your enquiry
Information you voluntarily provide when contacting me about counselling or therapy services
Please avoid including detailed information about your mental health, medical history, trauma, medication or other sensitive personal information in the website contact form unless it is necessary for your enquiry.
If you choose to provide information concerning your physical or mental health, this may constitute special category data under UK data protection law. Health information receives additional protection under the UK GDPR.
3. How I collect your information
I may collect information:
When you complete the contact form on this website
When you contact me by email or telephone
When you voluntarily provide information in connection with an enquiry about my services
Through information collected automatically when you use this website, such as cookies and similar technologies, where applicable
4. Why I use your information
I may use your personal information to:
Respond to your enquiry
Contact you about counselling or therapy services you have asked about
Arrange or discuss appointments
Provide services to you where you become a client
Maintain appropriate professional and administrative records
Respond to requests relating to your personal information
Meet legal, professional or regulatory obligations
Maintain the security and proper operation of my website and services
I will only use personal information for purposes that are lawful, fair and transparent.
5. Lawful basis for processing
Depending on the circumstances, I may rely on one or more lawful bases under the UK GDPR, including:
Consent – where you have given clear consent for your information to be used for a particular purpose.
Contract – where processing is necessary to take steps at your request before entering into an agreement or to provide services to you.
Legal obligation – where I am required to process information to comply with a legal obligation.
Legitimate interests – where processing is necessary for legitimate business or professional purposes and your rights and interests do not override those interests.
Where special category information, such as health information, is processed, an additional condition under the UK GDPR is required. The appropriate condition will depend on the circumstances and nature of the processing.
6. Contact form
The website contact form collects information such as your name and contact details so that I can respond to your enquiry.
Please do not use the contact form to provide extensive or unnecessary sensitive information.
Information submitted through the contact form will be treated as confidential and will only be used for legitimate purposes connected with responding to your enquiry and, where applicable, arranging or providing services.
A short privacy notice should also be displayed alongside the contact form so that you receive privacy information at the point your information is collected. The ICO recommends providing privacy information when personal data is collected.
7. Confidentiality
I take confidentiality seriously.
Information relating to counselling and therapy will be handled with appropriate professional care and security.
However, confidentiality may have limits where disclosure is required or permitted by law, or where there is a serious safeguarding or safety concern requiring appropriate action.
Any such disclosure would be considered carefully and handled in accordance with applicable legal and professional responsibilities.
8. Who I may share information with
I do not sell your personal information.
Where necessary and appropriate, information may be shared with trusted service providers who help operate my business or website, such as website hosting, email, booking, payment or other technology providers.
Where third parties process personal information on my behalf, I take reasonable steps to ensure that appropriate data protection and security arrangements are in place.
Information may also be disclosed where I am legally required to do so or where disclosure is necessary to meet legal, safeguarding or professional obligations.
9. How long I keep your information
I only keep personal information for as long as reasonably necessary for the purpose for which it was collected, or for as long as required by applicable legal, professional, insurance or regulatory requirements.
Different types of information may therefore be retained for different periods.
When information is no longer required, it will be securely deleted or disposed of where appropriate.
10. How I protect your information
I take reasonable and appropriate technical and organisational measures to protect personal information against:
Unauthorised access
Accidental loss
Misuse
Unauthorised disclosure
Alteration or destruction
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
11. Your data protection rights
Depending on the circumstances, you may have rights under UK data protection law, including the right to:
Ask for access to the personal information I hold about you
Ask for inaccurate information to be corrected
Ask for information to be erased where applicable
Ask for processing to be restricted
Object to certain processing
Request data portability where applicable
Withdraw consent where processing is based on consent
These rights are subject to certain legal conditions and exemptions.
If you would like to exercise any of your rights, please contact:
[INSERT PRIVACY EMAIL ADDRESS]
12. Cookies
This website may use cookies and similar technologies.
Some cookies may be necessary for the website to function, while others may be used for analytics, performance or other purposes.
Where required, non-essential cookies will only be used with appropriate consent.
Please see the Cookie Policy for further information about cookies and how you can manage your preferences.
13. Third-party websites
This website may contain links to external websites, social media platforms or other online services.
Garon Green Therapies is not responsible for the privacy practices or content of third-party websites.
You should review the privacy policies of external websites before providing them with personal information.
14. Your right to complain
If you have concerns about how your personal information has been handled, please contact Garon Green Therapies in the first instance so that I can try to resolve your concern.
You also have the right to complain to the UK's data protection regulator:
Information Commissioner's Office (ICO)
Website: ico.org.uk
The ICO provides information about data protection rights and how to make a complaint.
15. Changes to this Privacy Policy
I may update this Privacy Policy from time to time to reflect changes to my services, website, technology or data protection requirements.
The latest version will be published on this page with the date it was last updated.
16. Contact
If you have any questions about this Privacy Policy or how Garon Green Therapies handles your personal information, please contact:
Garon Green Therapies
Email: [INSERT PRIVACY EMAIL ADDRESS]
Last updated: 31 July 2026